Return Policy

  • Users shall pay TMR Research for the service and content as shown on the website, which are inclusive of taxes. Given the electronic format of the research reports sold by TMR Research, which can be immediately accessed after download or delivery, we regret to inform that we cannot accept the return of products once they have been dispatched.
  • All purchases from the TMR Research site are final. If the user has any doubt about any transaction, he/she should contact TMR Research before deciding to purchase by clicking on the purchase button on the final checkout screen. If the user feels an error has occurred in any transaction, he/she should contact our customer service immediately to discuss the matter.
  • Refunds may occasionally be offered (under special conditions) solely at the discretion of the management. In the event of missing or incomplete data in our market research reports, TMR Research will provide free customization of that report.