Online Survey Software Market - Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017 - 2025

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Online Survey Software Market - Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017 - 2025

Status : August, 2020 | Technology & Media | PPT format

Report Digest


Global Online Survey Software Market: Snapshot

The global online survey software market is gearing for impressive growth in response to the rising volume of e-commerce transactions worldwide. The market is currently operating in a dynamic business environment wherein it is required to cater to the varying consumer needs. Never mind this, experts foresee a considerable rise in the demand for global online survey software market in the market years. For instance, the market is forecast to benefit from the escalating purchase and sale of products online. Against this backdrop, the rising internet penetration and the growing access to high speed internet will therefore bode well for the global online survey software market.

In the last couple of years, online transactions have exponentially increased in developed and developing countries alike. This has fuelled the need for product marketing. In addition, a better understanding of consumer behavior has become indispensable for businesses looking to gain competitive edge. This has in turn led to the increased implementation of online survey software solutions, which enable companies to reach more widespread audiences and even penetrate in remote locations.

Having said this, the rising adoption of cloud computing is also expected to boost the global online survey software market. As consumers are always in favor of better accuracy, the demand for cloud survey software is expected to surge in the coming years. It simplifies the process of creating and configuring online survey forms, besides enabling access to online questionnaires from handheld devices such as tablets and smartphones. Spurred by these and several other innovations the global online survey software market is forecast to exhibit strong growth in the coming years.

Global Online Survey Software Market: Overview

The ever-changing consumer behaviour patterns and the increasing need among sellers to understand it has largely fueled the growth of the global online survey software market. The growing e-commerce activity that is indicative of the fluctuating and changing consumer spending habits can be effectively scrutinized through online survey software. Widespread internet penetration and the improving access to high-speed internet have drastically propelled the demand for online products and services. Additionally, the increasing expenditure on online marketing have resulted in surveys being conducted to allow companies to reach out to a wider audience in the remotest areas. All of these factors will be collectively responsible for the soaring revenues of the global online survey software market in the near future.

Global Online Survey Software Market: Key Trends

The global online survey software market is likely to witness intense competition in the coming years due to a presence of large number of national and international players in the market. These companies are expected to compete on the basis of technologies, product differentiation, services, quality, and price modeling among others. The geographical reach of these companies is also projected to be instrumental in defining the growth of the global online survey software market.

Currently, the key users of global online survey software are market research firms, manufacturing units, financial services, and the retail sector. Of these, the market research firms hold a lion’s share in the global market and are expected to dominate in the revenue contributions in the coming years as well. Market research firms extensively use online software solutions, implementation of advanced software, data analytics tools, cloud-based online survey software, along with other features to implement web-based surveys for qualitative and quantitative analysis for various products and services. Analysts project that advantages such as efficient management of complex market research projects, swift data collection, ability to collect responses from global respondents, and tremendous help in generating accurate report based on the collected information is making these software famous amongst market research firms.

Global Online Survey Software Market: Market Potential

Expansion is expected to be an important move for several online survey software companies. For instance, US-based Qualtrics stated that it intends to expand to Asia Pacific region along with its plans to tap into the Australian market. In line with this move, the company plans to open offices in Brisbane, Singapore, and Japan in the coming few years. The talk about Qualtrics going public has also been going around in the industry. Qualtrics recently announced the launch of its new product, the XM Platform, which brings together brand, product, employee, and customer experience to help users understand their consumers better.

Global Online Survey Software Market: Regional Outlook

From a geographic point of view, the global online survey software market is segmented into the Americas, Europe, the Middle East and Africa, and Asia Pacific. The Americas held a dominant share in the global market in 2016. The region is estimated to continue its dominance in the coming years due to a high adoption rate of technology. Users are opting for cloud-based online surveys as opposed to on-premise methods due to their convenience and ease of access. The online survey software market in the Americas will also be propelled by the strong presence of leading players in the region.

Key Players Mentioned in this Report are:

Some of the leading players operating in the global online survey software market are CloudCherry, Getfeedback, Campaign Monitor, Medallia, Inqwise, QuestionPro, SoGoSurvey, Toluna, Zoho, SurveyGizmo, Confirmit, Qualtrics, and SurveyMonkey.

The study presents a granular assessment and quantitative evaluation of:

  • Key growth factors and prominent trends
  • Size and share of key segments in overall market
  • Key challenges and winning imperatives
  • Factors shaping competitive landscape
  • Insights into how contours of market will change in coming years
  • Technological advances
  • New avenues and imminent investment pockets
  • Regulatory landscape shaping current and future strategies of companies

The region-wise assessment includes market dynamics in:

  • North America
  • Asia Pacific
  • Europe
  • Latin America
  • The Middle East and Africa

The study is prepared with the help of an extensive primary and secondary research. Primary research includes but not limited to interactions, interviews, surveys, and events. Opinions of policy makers and industry experts are carefully integrated into the insights to complement primary research. Volumes of secondary data gleaned through renowned paid sources, annual statements, reputed journals, and government documents offer insights into current dynamics and key evolution trajectories the market is likely to assume. The research employs various industry-wide analytics methods and well-established methodologies to ascertain the attractiveness of key segments. Further, it evaluates the lucrativeness of key regions and factors underlying their maturity. The insights notably include a detailed analysis of forces behind vendor differentiation and offers insight into investment-decision making by prominent players.

The report strives to enlighten businesses and industry stakeholders on multiple facets of the growth dynamic of the market, the key of which include answers to:

  • Which key factors will shape the competitive landscape?
  • Which trends will stimulate research and development activities in different geographies?
  • Which are the lucrative growth areas and what is the size of potential they are likely contribute to the overall market?
  • Which disruptions in market growth are likely to come with the new business models?
  • Which are some of the recent overhauls in policies that may change the course of the market significantly?
  • Which are the geographies that will form sizable sources of new streams to new and established players alike?
  • How are top players likely to realign their strategy to counter the forces of competition?
  • Which key strategies emerging players are likely to focus on to consolidate their position?
  • Which changes in end-user preferences might affect the status quo held by the leading players?
  • Which are some of the game-changing innovations influencing the projected share and revenue of the market and its segments?

Note: Utmost care has invariably been taken to present data and arrive at statistics at all the TMR Research reports. Meanwhile, some recent developments and new industry trends may take time to be included in the reports.