Field Service Management Market- Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017 - 2025
Global Field Service Management Market: Overview
Field service management (FSM) refers to a system for streamlining field operations through a mobile-based workforce and usually entails the management of company resources used to service clients. FSM typically includes scheduling service orders, job scheduling, dispatching agents, tracking vehicle locations, and managing job status. FSM is used in a number of industries but is prevalent in those that require to manage installation, service and repairs of systems and equipment. Companies usually employ mobile agents and contractors in areas such as waste management, telecommunications, public sector transportation, gas utilities, heating, ventilation and air conditioning (HVAC), and healthcare industries.
Over the last decade, the field service management market has witnessed an unprecedented shift in operations propelled by developments in automation software and innovative models, such as IoT and cloud computing.
Global Field Service Management Market: Key Trends
The need for an effective centralized system for the management of various field services and soaring demand for real-time collaboration have propelled the field service management market. Coupled with this, the imperative for enhancing operational efficiency along with optimizing costs has boosted the market. In addition, the development of user-friendly and scalable solutions—on-premise as well as cloud-based—and the rising demand for predictive maintenance in industries have provided impetus to the FSM market. Increasing adoption of cloud-based delivery models such as software-as-a-service (SaaS) amongst several enterprises, particularly by small businesses with constrained budget, is expected to fuel the market over the forecast period.
Global Field Service Management Market: Market Potential
The integration of FSM with big data analytics and the adoption of advanced analytic tools are anticipated to open up lucrative avenues, thereby expanding the market potential in future. Trimble Inc., based in California, recently announced that its FSM fleet and asset portfolio is now compatible with the new Association of Equipment Management Professionals (AEMP) 2.0, telematics standard, also known as ISO-15143-3, meant for data feeds. Fleet managers can now adopt the new standard to allow data, inbound and outbound, to be exchanged with multiple asset tracking systems provided by telematics providers. All the information can be found in a standardized format, which will help businesses streamline service workflows. The AEMP 2.0 supports seamless two-way data exchange between its FSM solutions and its VisionLink offering–a web-based fleet and asset management software for construction equipment.
This integration allows companies in the construction industry to obtain real-time information on construction machinery and vehicle fleet using a single system and in the same map. As a result, the FSM providers will enjoy greater flexibility to manage mixed fleet types. Furthermore, they will have access to a wealth of OEM equipment data, which will enable them to optimize maintenance schedules and boost customer services.
Global Field Service Management Market: Regional Outlook
Geographically, the Asia Pacific market offers a host of lucrative market avenues to players in the FSM market. The rapid adoption of FSM solutions by enterprises in emerging regions, such as India and China, has fuelled the regional market. In addition, the growing popularity of cloud service providers in developed nations, such as Singapore, and substantial investments in industrial infrastructure are expected to fuel the market over the forecast period.
North America is a prominent market for field service management providers and is poised to contribute significant revenue in the coming years. The growth in the market is attributed to constant modernization initiatives of companies using FSM solutions, adoption of innovation service models, and considerable technological advances, especially in the U.S.
Global Field Service Management Market: Competitive Analysis
Leading providers are actively offering robust and flexible end-to-end FSM solutions to reap significant competitive benefits over others. They are developing modular solutions containing multiple functionalities to attract various end users. Many providers are increasingly marketing their offerings on cloud-based models to target more SMEs. Prominent players vying for a significant share in the field service management market include Oracle Corporation, Microsoft Corporation, SAP SE, IFS AB, Infor, Servicepower Technologies plc, IBM, ServiceMax, and Astea International, Inc.
The reports at TMR Research provide qualitative solutions that break the barriers of doubt or uncertainties when the stakeholders plan to expand their growth reach. The researchers compile the necessary information that enlightens the CXOs about the current growth opportunities in a specific market and enables them to make the most of the opportunities.
TMR Research is a leader in developing well-researched reports. The expertise of the researchers at TMR Research makes the report stand out from others. TMR Research reports help the stakeholders and CXOs make impactful decisions through a unique blend of innovation and analytical thinking. The use of innovation and analytical thinking while structuring a report assures complete and ideal information of the current status of the market to the stakeholders.
TMR Research has rich experience in developing state-of-the-art reports for a wide array of markets and sectors. The brilliance of the experts at TMR Research and their alacrity to conduct thorough research and create phenomenal reports makes TMR Research better than others.
5-Point Growth Formula
The 5-point growth formula developed by TMR Research provides an insight to the stakeholders and CXOs about the current situation in the market. The growth formula makes the report a perfect companion for the stakeholders and CXOs.
The 5-point growth formula includes the following points:
Current and Future Threats
Along with studying the opportunities necessary for growth, threats are also an important aspect to look upon for the companies and stakeholders in a specific sector. TMR Research studies every negative aspect that will hinder the growth of a specific area of business and includes it in the report. The stakeholders and CXOs will have the benefit of assessing the threat and take the necessary steps to prevent the hindrance caused due to the threats.
Accurate Trend Analysis
Keeping up with the latest trends is crucial in any business or sector. While stakeholders are aware of the trends that are on the surface, TMR Researchers find trends that are deeply entrenched in the particular market or sector. The reports are constantly updated with the latest trends so that the stakeholders and CXOs can derive benefits from the trends and generate good revenues.
Demography forms an important part of the growth pattern of all the markets. Diving deep into the demographics enables maximum output from specific areas. The TMR Research team assesses every region and picks out the vital points that have a large impact on the growth of a market.
The analysts at TMR Research conduct an all-round analysis on the competitive landscape of the market. The observations recorded by the analysts are added to the reports so that every stakeholder gets a glimpse of the competitive scenario and frame their business plans according to the situation.
The COVID-19 outbreak has changed the growth projections of numerous sectors and businesses. The analysts at TMR Research have conducted a conscientious survey on the markets after the pandemic struck. The analysts have put forth their brilliant and well-researched opinions in the report. The opinions will help the stakeholders to plan their strategy accordingly.
The reports offer answers to the top 7 questions that revolve around the growth of the market
Flat 10% discount on Single User License if you prebook this report
Flat 10% discount on Multiple User License if you prebook this report
Flat 10% discount on Corporate License if you prebook this report