Consumer Billing Management Software Market - Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017 - 2025

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Consumer Billing Management Software Market - Global Industry Analysis, Size, Share, Trends, Analysis, Growth, and Forecast 2017 - 2025

Status : November, 2021 | Technology & Media

Report Digest


Global Consumer Billing Management Software Market: Snapshot

Booming economies across the globe has brought in a new wave of consciousness toward business management. It encompasses the need for understanding commercial trajectories as well as mapping the changing nature of clientele to derive the best possible response to it. This has opened several lucrative opportunities for consumer billing management software market, which is aimed at offering its end users a secure way of managing consumer data, bills, and statements. Growing number of service-oriented businesses are opting for consumer billing management software to ensure seamless recurring bill payment processes.

Analysts project the global consumer bill management software will witness a surge as demand for cloud-based products soars. This demand will predominantly be driven by elimination of meagre hardware infrastructure, cost-effectiveness, reduction of licensing fees, and pay-per use facility. The need for automation and incorporation of advanced technologies are expected to favor market growth in the near future. Cloud is projected to pay a pivotal role in defining the demand for this software as it offers incredible efficiency, flexibility, and agility.

Pharmacy sector is projected to be the key end user of the consumer billing management software in the coming years. The need to maintain large amount of consumer data and to ensure correct billing processes are likely to drive up the demand in this sector. The need for repetitive billing is also seen as an important factor that will propel the use of consumer billing management software in the pharmacy sector in the foreseeable future. Presently, the Americas are seen as the leading regional market with a strong presence of leading players.

Global Consumer Billing Management Software Market: Overview

Consumer billing management (CBM) software help in the realization of efficient business operations by assisting end users to securely manage customer account data, including statements and bills. Enterprises such as those functioning in the pharmacy sector that work around diverse business processes, high data volumes, and customers are the top users of CBM software. Along with self-service capabilities across a host of channels, CBM solutions help consumers with significantly personalized online account data. However, generally, CBM software are used to perform recurring bill payment processes.

Global Consumer Billing Management Software Market: Key Trends

The international CBM software market is anticipated to be driven by an inflating adoption of cloud-based products. The factoring out of licensing expenses, meagre hardware infrastructure, checked maintenance costs, pay-per-use facility, and cost-effectiveness are some of the advantageous features expected to raise the adoption of CBM software based on the cloud. Canceling the need to install an application software, cloud-based products are predicted to make a statement in the international CBM software market. Cloud-based CBM software allow organizations to simply utilize web browsers for remotely accessing services and data.

The demand in the international CBM software market is envisioned to propel on the back of the need to conduct automated billing procedures and latest technological developments. Although on-premises CBM software are envisaged to currently dominate the market owing to high data security and customization features, cloud-based offerings could take precedence during the forecast years. This could be due to the crucial advantages of using the cloud, including efficiency, agility, and flexibility in business operations and decreased expenses. Revenue cycle management processes performed using billing management software in the pharmacy sector are envisaged to raise the hopes of vendors in the international CBM software market.

Global Consumer Billing Management Software Market: Market Potential

Amdocs is making the cut in the customer and revenue management systems industry with three recent wins in the form of contracts from Biznet, Vodafone India, and Three Ireland. Amdocs would be providing an all-embracing billing and customer care solution to bolster the subscriber and business growth of Biznet. The company would also be offering support to the postpaid billing systems of Vodafone India. As for Three Ireland, Amdocs would be sharing its proficiency for IT digital transformation. Consequently, Amdocs has been announced a leader in the customer and revenue management systems sector.

Global Consumer Billing Management Software Market: Regional Outlook

The world CBM software market in the Americas is foreseen to record a handsome growth while riding on important factors such as swelling investments in CBM solutions and elevating application of digital technology. In the near future, the growth of the Americas CBM software market could be augmented by more factors, which include the heightening adoption of cloud-based products in large and small and medium-sized enterprises (SMEs). Europe, the Middle East and Africa and Asia Pacific could be other key regions of the world CBM software market.

Global Consumer Billing Management Software Market: Competitive Landscape

Larger players in the worldwide CBM software market are prophesied to swell their shares and widen their product portfolio through the acquisition of smaller companies during the forecast period. Due to the presence of local and large multinational companies, the worldwide CBM software market could be characterized by a highly competitive nature. Inclusion of more product features and alteration of current services are prognosticated to be witnessed with a rising incidence of mergers and acquisitions. Huawei, Healthpac, Harris ERP, EnergyCAP, and Amdocs are some of the leading companies in the worldwide CBM software market.

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