Casino Management Systems (CMS) Market: Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2017 - 2025
Casino management system (CMS) acts as a focal point for monitoring, processing, and recording of all operational and functional transactions throughout a casino in the gambling industry. CMS usually consists of a variety of management tools and analytics software, including those that help in surveillance of all operations. With the continued evolution of the gambling industry, IT systems used in casino management have also undergone an overhaul. The management needs of modern casino facilities are so varied and multifaceted that they usually require more than one software. Casino developers are overwhelmed with choices, ranging from large vendors that offer best-of-breed solutions to emerging ones that make their mark with intuitive and cost-effective solutions and serve core operational requirements for several small-sized casinos.
The management solutions from many giant IT vendors provide advanced functionalities for myriad needs. Along with the core CMS solutions, the behemoths claim to offer enhanced customizations, easy updates, and continued training and support that make the cut above the rest. Notwithstanding their claims, various casino operators, especially those with limited requirements, seem to bear the unnecessary cost incurred in updating the software, costly customizations, and untimely updates; additionally, they may be bogged down with a spate of needless enhancements.
Therefore, a viable and cost-effective solution that truly reflects the requirements of a casino—current as well as evolving—needs to be well planned. A powerful CMS solution forms the backbone of customer satisfaction and retention in the gaming industry. Essentially, these developments provide a robust background for new entrant CMS vendors offering user-friendly solutions. The solutions meet current core operational requirements and the clients can add to their core functionalities later on. Furthermore, what makes the CMS offering by small vendors different from established ones are extended flexibility, superb integration with various mobile platforms, and hassle-free implementation.
A casino is a unit or area that entertains people with specific types of gambling activities. This industry is known as the gambling industry. Some of the casinos are famous for holding live entertainment events such as stand-up comedy, sporting events, and concerts. Casinos are usually put up near or collectively with cruise ships, hotels, retail shopping centers, restaurants, and other tourist attractions. Casino Management Systems (CMS) aids as a vital point for the daily processing and recording of functional transactions all the way through the units. Casino management systems include surveillance, security, analytics, and management systems. Management systems comprise cage management, asset management, customer management systems, and floor management systems. Floor management systems comprise slot, table, and view management. These systems enhance the overall performance of the casino through the efficient track of bills, coin drops, transactions, jackpots, vouchers, player bets, manual inputs, and machines among others. The analytics include predictive and video analytics. Security surveillance comprises access control, alarm systems, and video surveillance.
The research report is a comprehensive review of the growth trail in terms of current, historical, and future prospects of the global casino management systems market. It offers an evaluation of the dynamics that are expected to impact the growth of the market and the chief trends have also been stated in the study. The study also offers a broad lookout on the competitive landscape of the market through Porter’s five forces analysis. The publication provides references of mergers and acquisitions, the research and development projects, details on licensing and collaborations. The report probes into the strategies related to marketing, shares, and product portfolio of the key players operating in the global casino management systems market.
The introduction of wireless technology and online gaming has presented new opportunities to the gaming and casino industries. Basically, there are numerous retailers provide the various software that is required at a casino resort for the efficient management and operation of the facilities. As a result, there is a requirement for a single central management system that will be able to communicate and accumulate critical information from the best of all the operational systems generally found in the modern casino units. A few of the applications that are likely to incorporate with the casino management software are internet gaming, promotional kiosks, sports and race book, RFID table monitoring, slot ticketing, cashless gaming, and bingo among other.
With the growth of the gaming industry and casino resorts, casino and game developers are achieving more opportunities and are thus expanding the prevailing channels both domestically and internationally. However, strict regulations are likely to challenge the growth of this love. Thus, companies have implemented flexible and adaptive programs to capitalize on the opportunities.
At present, North America is the chief region for the casino management systems market. This growth can be attributed to the high unemployment which has triggered the legalization of casinos. Asia Pacific is also expected to emerge as one of the lucrative regions for the growth of the market owing to the progress of regions such as Macau.
Some of the leading companies are Advansys, Dallmeier, Casinfo Systems, HCL Technologies, Next Level Security Systems, Gaming DOO, Table Trac, Honeywell, and WMS Gaming Inc.
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